Last Updated: November 15, 2026

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Hometown Detailing LLC ("Hometown Detailing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://www.hometowndetailing.com/, contact us, book an appointment, or purchase our detailing services.

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By using our website or services, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information when you interact with our website or use our services.

 

A. Personal Information

When you contact us, request information, or book an appointment, we may collect:

• First and last name

• Email address

• Telephone number

• Mailing or service address

• Other information you voluntarily provide through our contact forms or communications

 

B. Vehicle and Service Information

To provide our auto detailing services, we may collect information related to your vehicle and requested services, including:

• Vehicle make, model, and year

• Vehicle condition and detailing requirements

• Appointment dates and service preferences

• Pickup and delivery information

• Special instructions or requests

 

C. Payment and Transaction Information

When you purchase a service, package, or other offering, payment information may be processed through third-party payment providers, including Square.

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Depending on the transaction, we may receive information such as payment status, transaction confirmation, purchase details, and billing information.

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We do not intend to store complete payment card numbers or security codes on our own website systems. Payment information is handled by the applicable payment processor according to its privacy and security practices.

 

D. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of visits

• Referring website or source

Our website platform and applicable analytics or tracking tools may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

 

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries and customer requests.

• To schedule, confirm, and manage appointments.

• To provide auto detailing and related services.

• To process purchases and payments.

• To communicate service updates, appointment reminders, and relevant information.

• To coordinate vehicle pickup, delivery, and mobile detailing.

• To improve our website, services, and customer experience.

• To maintain business records and transaction histories.

• To prevent fraudulent transactions and protect our business.

• To comply with applicable legal and regulatory requirements.

 

We will not use your personal information for purposes materially different from those described here without providing any notice or obtaining consent where required by law.

 

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Ensure our website functions properly.

• Remember certain website preferences.

• Understand how visitors interact with our website.

• Measure website performance.

• Improve our marketing and advertising efforts, where applicable.

 

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

Where required by applicable law, we will provide appropriate consent options for non-essential cookies and tracking technologies.

 

4. How We Share Your Information

Hometown Detailing does not sell your personal information for money.

We may share information with trusted third parties when necessary to operate our business and provide our services.

 

These may include:

Website Hosting and Technology Providers

 

Our website is hosted using Wix. Wix and its service providers may process certain information to operate, maintain, and secure our website.

Booking and Payment Providers

 

We use Square for online booking and/or purchases. Information submitted through Square may be processed according to Square's own privacy policy and applicable terms.

Business Service Providers

 

We may work with service providers who assist with website management, communications, customer support, analytics, and business operations.

Legal and Regulatory Authorities

 

We may disclose information when required by law, legal process, court order, or when necessary to protect our rights, customers, property, or business.

 

We expect service providers who process personal information on our behalf to handle it appropriately and consistently with applicable legal requirements.

 

5. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including online booking platforms, payment providers, social media platforms, and review websites.

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These third-party services operate independently and have their own privacy policies and terms of service.

Hometown Detailing is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before submitting personal information.

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6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

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However, no internet transmission, electronic storage system, or method of data protection can be guaranteed to be completely secure.

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While we strive to protect your information, we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

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• Providing and managing customer services.

• Maintaining appointment and transaction records.

• Resolving disputes and addressing customer concerns.

• Meeting applicable legal, accounting, and regulatory obligations.

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When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it, subject to applicable legal requirements.

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8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

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• Request access to personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of certain personal information.

• Request information about how your data is collected and used.

• Opt out of certain marketing communications.

• Withdraw consent where processing is based on consent.

• Exercise other privacy rights available under applicable law.

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To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

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9. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13.

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We do not knowingly collect personal information directly from children under 13 through our website.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

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10. Marketing Communications

If you voluntarily provide your contact information, we may use it to respond to your inquiries and send service-related communications.

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We may also send promotional messages where permitted by applicable law and, when required, with your consent.

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You may opt out of marketing emails by using the unsubscribe link provided in the message or contacting us directly.

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Opting out of promotional communications will not prevent us from sending important transactional or service-related messages.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or applicable legal requirements.

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Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we protect your information.

 

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Hometown Detailing LLC

Website: https://www.hometowndetailing.com/

Email: info@hometowndetailing.com

Phone: (402) 320-5376

Business Address:
2808 S 148th Ave Circle
Omaha, NE 68144
United States